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Onsite Maintenance and Upgrades

Today, computers come with many more cables, adapters, and plugs than they require. While this adds flexibility, it can also add confusion to the setup process. Also, improper setup can hinder the true potential of a new system. This is where our technicians can help. Our technicians begin with unpacking and putting together every piece of hardware that comes with your computer. After that, they would install your operating system and any additional software that you require. Additionally, they could transfer files/settings from any old computers to the new computer upon request.

A computer system is a large investment; therefore businesses want their equipment to last. Dust, heat, humidity, and general wear can cause hardware failure on a machine. The best way to avoid this is by having periodic cleaning of the fans and vents of a computer. This can be difficult, with fans often lying in tricky locations. The operating system also requires periodic cleaning to ensure optimal performance. Performance can suffer from fragmented hard drives, cluttered desktops, and non-updated programs. Computers also need upgrades occasionally to make sure that they can run today�s demanding technology without slowdown. Decco technicians can again assist with this aspect of your business. Technicians can open your computers to clean the difficult fans and vents of clogging particles. On the software side, desktop cleanup, hard drive cleanup, defragmentation, and program updates, among other things, can be performed to keep your PCs functioning properly. If performance still suffers, hardware and software upgrades can be suggested to improve the system.

Every computer will breakdown eventually. Inoperable computers cost your company time and money in lost output. This problem can be a result of normal hardware breakdown, software compatibility issues, or viral issues. If not fixed quickly, some of these problems can lead to further complications. To resolve these problems, our technicians will first deduce the nature of the issue (hardware, software, viral, etc.) Then they will use the proper means to return your computer to its previously productive state. If your machines are too badly damaged, the technicians can perform forensic analysis to recover information off of the destroyed hard drives to ensure that information is not lost. Additionally, Decco employs technicians that are specialized in Macintosh and Linux operating systems to allow them to deal with an even wider range of problems.